Promoting Policies that Power More Learners in Higher Education

Promoting Policies that Power More Learners in Higher Education

By Dr. Mark D. Milliron, President, National University

In recent years, California has made headlines for taking important steps to better support college students raising children. Three years ago, California enacted a new law requiring the state’s community colleges and most of its public universities to accommodate the complicated schedules of student-parents by allowing them to register for classes before other learners. In 2024, state lawmakers ordered that these same institutions provide more accurate cost-of-attendance estimates to student-parents, ensuring they’re eligible for additional financial aid. 

Both measures will help California better meet the needs of learners who are raising children while in college. But the fact that these changes are so noteworthy underscores the work that needs to be done to help higher education policies better meet the needs of adult learners.

Today’s college students are not the same as those of a generation or more ago. Of course there remains a big segment of students that are younger, right from high school, not working, and attending college full time. A growing number, however, are coming at different ages and stages, and  juggling more responsibilities than ever before. Nearly 1 in 5 undergraduates are student-parents, and nearly half of them are working full time. These “ANDers“—students who are working hard to balance being learners and parents, learners and employees, learners and military service members—are well on their way to becoming the majority in higher education. But because of the immense pressures they face and the fact that our traditional-model-heavy policies are often in the way, more than half of adult learners stop out after just one year of college.

Today’s policymakers have the opportunity to promote the academic success of both traditional students and the growing number of ANDers by crafting regulations, rules, and resource models that reflect the lives and realities of these learners. Here are three key policy changes that could make a difference:

Expand Tuition Assistance for Service Members and Their Families

Military learners and veterans represent a large segment of the ANDers. These students are, after all, overwhelmingly adult learners: the vast majority are over the age of 35, and many are balancing school with full-time work and family responsibilities. In fact, about half of veterans and one-third of active-duty students are parents, and more than half of all military-connected learners work full-time while enrolled

Today, just 10 percent of veterans hold an associate degree, and only 8 percent have earned a bachelor’s or higher. These attainment rates aren’t due to a lack of ambition or drive. They often reflect the reality that our system of higher education wasn’t built with military learners in mind. Frequent relocations, financial challenges, and the need for flexible course and semester schedules all present persistent barriers.

One of the most effective ways to address the challenges these learners face is by increasing tuition assistance benefits through the Department of Defense, not just for active-duty service members, but also for their spouses and dependents. Expanding access and increasing award amounts would help ensure service members and their families can pursue the education and credentials they need to thrive, no matter where their service takes them. Moreover, military tuition assistance in particular can be a significant tool to improve recruitment, retention, readiness, and especially re-entry into civilian lives for service members. 

Modernize Employer-Sponsored Education Benefits

Affordability remains one of the biggest hurdles for adult learners, military or otherwise. Given that many ANDers are also working full-time or part-time, one obvious but underutilized solution lies with their employers. Employer support can make the difference between stopping out and staying enrolled—or ever going to college at all.

If Congress would raise the cap on the annual tax-free education benefit that employers can offer their employees, learning and earning could be a complementary funding pathway for higher education. Indeed, Pell Grants are particularly well suited for traditional-aged students. But employer tuition assistance would help millions of striving learners afford advancement, and as a result, it would improve our workforce and bolster stronger linkages between employers and the higher education community. Indeed, you would likely see more apprenticeships, internships, and curricular partnership if this kind of financing model was better supported. 

Section 127 of the U.S. tax code already allows companies to offer up to $5,250 per year in tax-free education assistance to employees. But that cap hasn’t changed in nearly four decades, despite rising tuition costs and increased demand for postsecondary credentials. Raising the cap would allow companies to empower more workers to pursue their education and advance in their careers. It would also give employers an edge in recruiting, retaining, and upskilling talent—an increasingly urgent need amid ongoing labor shortages.

Advance Smart, Flexible Regulatory Reform

While the needs of today’s busy adult learners continue to evolve, higher education policy remains largely focused on traditional students. Too often, outdated federal regulations tie financial aid and program eligibility to rules designed around full-time, campus-based students. This limits innovation and locks out ANDers from programs that could help them advance in their lives and careers.

Policymakers can support regulatory reforms that accelerate the development of high-quality, flexible learning models. That includes modernizing definitions of academic engagement and seat time, enabling short-term and online programs to qualify for financial aid, and simplifying the transfer process. 

Put simply, forcing all students into a traditional college model doesn’t work. To meet the needs of the growing number of ANDers–and of our country–policymakers and higher education leaders should seize this opportunity to work together to design new policy sets that better reflect all learners’ lives, responsibilities, and goals. Together, we can design higher education pathways to possibility that include broader practices and policies that better serve all of our hard-working students.

Digital Evolution in Higher Education

Digital Evolution in Higher Education

Digital Evolution in Higher Education

Why It Matters

Dr. Luke Dowden, with 20 years in online learning, shares key insights on AI, distance education, and scaling online programs in higher education.

The Big Picture

  • AI won’t necessarily lead to more distance learning, but will enhance online experiences once technology matures
  • Major challenge: maintaining rigorous standards and meaningful engagement at scale
  • Faculty bandwidth remains a critical concern – implementing new tech requires significant time investment

Key Insights

  • Student outcomes > shiny new tech: Institutions must prioritize learning impact over trending tools
  • Faculty must engage with AI now to help shape its future role in education
  • Focus shifting to using technology for improving student connectedness and mental health

What’s Next

Their new School for Online Learning will focus on serving majority female Hispanic learners, emphasizing best-in-class online education to improve access and outcomes.

The Bottom Line

Higher education can’t afford to be on the sidelines with emerging tech – institutions must actively participate in shaping how these tools will be implemented.

Emerging Technologies Are Reshaping Higher Ed Learning

Emerging Technologies Are Reshaping Higher Ed Learning

Emerging Technologies Are Reshaping Higher Ed Learning

Why it matters:

Phil Hill discusses how emerging technologies are reshaping education, particularly in addressing student engagement and language barriers.

The Big Picture

  • Language innovation: New AI tools are enabling real-time translation in both audio and video, making education more accessible globally
  • Student engagement: There’s growing focus on using technology to help students feel more connected in virtual learning environments
  • Faculty roles: While AI won’t replace human instructors, it will transform their role from lecturers to engagement facilitators

The Bottom Line

Hill advocates for a “light touch” approach to AI regulation in education, emphasizing the need for flexibility to allow innovation while maintaining basic guardrails.

UMGC: The Long-term Value of Distance Learning

UMGC: The Long-term Value of Distance Learning

UMGC: The Long-term Value of Distance Learning

Why it matters

As colleges face enrollment pressures, UMGC’s 76-year experience in distance learning offers crucial insights into successful online education delivery.

The big picture

UMGC President Gregory Fowler emphasizes that distance learning isn’t just a pandemic-era solution — it’s essential for:

  • Working professionals
  • Military personnel
  • Students in remote locations
  • Those balancing family commitments

The bottom line

Success in distance education requires more than revenue focus — it must create value for all stakeholders while increasing educational accessibility.

A 20-Year Standstill Threatens Service Member Education

A 20-Year Standstill Threatens Service Member Education

A 20-Year Standstill Threatens Service Member Education

Why It Matters

Military education benefits are becoming less effective, threatening both service member advancement and military recruitment.

The Big Picture

Active-duty service members face two major obstacles in pursuing higher education:

  • Tuition assistance has stagnated at $250 per credit since 2002, while average credit costs have risen to $477
  • Online students lose housing allowances, despite online learning often being their only option

The Bottom Line

Without updated education benefits, military recruitment could continue declining while service members struggle to access higher education.

Revolutionizing Higher Education Through Affordable Access

Revolutionizing Higher Education Through Affordable Access

Revolutionizing Higher Education Through Affordable Access

Why It Matters

As higher education costs soar and student debt becomes a crisis, BYU Pathway demonstrates how technology and innovative models can dramatically reduce costs while maintaining educational quality.

The Big Picture

BYU Pathway Worldwide has revolutionized affordable higher education by offering ultra-low-cost degrees on a global scale. U.S. bachelor’s degrees are available for just $6,200, while international tuition can be as low as $300 in Africa. The online university has achieved significant reach, serving 75,000 students across 180 countries, with international students comprising 65% of the student body. Despite its cost-effective model, the institution maintains educational quality through industry-experienced instructors who focus primarily on teaching rather than research.

How They do it

  • No physical campus
  • Adjunct instructors from global markets
  • AI-assisted grading system
  • Peer mentoring
  • Three-year degree format
  • Volunteer support network