How AI Turned Public Comments Into Policy Insight

How AI Turned Public Comments Into Policy Insight

How AI Turned Public Comments Into Policy Insight

Why it matters:

Public comment processes shape federal policy, but volume has made them hard to use. AI is changing that.

What happened:

Analyst Phil Hill used AI tools to analyze all 1,124 public comments submitted to the Department of Education ahead of negotiated rulemaking. Work that once took months now takes hours.

What he found:

  • Workforce Pell is harder than headlines suggest. The real risk is not runaway programs. It is guardrails so tight they may limit scale and impact.
  • Implementation is the battleground. Non-term programs, earnings measures, placement rates, and stackable credentials introduce complexity the aid system has not handled before.
  • Public comments contain real expertise. Financial aid leaders and practitioners surfaced practical insights that often get lost.

The bigger takeaway:

AI does not replace public input. It makes it usable. Thousands of fragmented comments become actionable intelligence for policymakers and negotiators.

What’s next:

Hill plans to reuse this AI-driven approach to evaluate upcoming rulemaking outcomes and to assess whether final regulations respond to what the public actually said.

Bottom line:

AI can transform public comments from a box-checking exercise into a learning engine for smarter, student-centered policy.

Making Education Work for Working Learners

Making Education Work for Working Learners

Q&A with Gregory W. Fowler, PhD, President, University of Maryland Global Campus (UMGC)

The question of higher education’s value is front and center for today’s learners and
employers. How is UMGC improving outcomes for adults in the workforce and military?

Today, learners and employers are increasingly likely to demand evidence of education’s return
on investment. At UMGC, we respond by designing learning experiences that meet students
where they are and align with the realities of the workplace. Listening to our learners is at the
core of that approach.

In a recent survey of UMGC’s winter 2025 graduate candidates, 35 percent reported that, as a
result of education, they had secured a new job, promotion, or raise, or made a career change,
some before ever crossing the stage. That speaks volumes about the power of learning
experiences that are flexible, career-relevant, skills-focused, and supported by services tailored
to working adults.

Similarly, in a recent alumni survey, 97 percent said their UMGC education prepared them well
for the workforce. Fully 40 percent reported salary increases, 40 percent advanced in their
current roles, and 32 percent changed jobs as direct outcomes of their education. These results
are a testament to the work we do every day.

How are partnerships helping amplify your impact?

Strategic partnerships continue to remove obstacles and accelerate learner progress. This year,
we worked with military leaders, police departments, and corporate partners to expand access
and turn real-world experience and training into academic credit. More than 83 percent of this
year’s graduates worked full-time while studying, and partnerships helped make that possible;
in fact, in FY 25, almost 6,000 learners had their education paid for in whole or in part by an
employer … saving them more than $23 million.

That impact is reflected in our graduating class, as well, which includes 2,218 learners who
enrolled through corporate partnerships. Another 1,802 are community college transfers, many
of whom enrolled through our alliances with more than 65 community colleges nationwide,
offering seamless credit transfers, no application fees, and access to dedicated advisors.

UMGC has always focused on meeting the needs of nontraditional and underserved
populations. What trends are you seeing?

This year, 17,855 learners earned a UMGC degree or certificate—the largest graduating class in
our history. More than 44 percent identified as underrepresented populations, a 24 percent
increase over last year. That is transformation in action. And thanks in part to expanded
transfer and work experience credits, time-to-degree dropped below 36 months for the first
time ever.

UMGC has a longstanding relationship with military learners. What changes have you seen
this year?

Serving military learners has been part of our DNA since 1947, and more than half of our
learners are military affiliated. This year, that demographic represented 42 percent of our
graduating class; veterans alone increased by 35 percent. By awarding credit for military rank,
we help these learners—who often face deployments and relocations—achieve their goals
faster, wherever they are in the world.

And we continue to expand career-relevant credential options. For example, our new Drones &
Autonomous Systems certificate program prepares learners to use these technologies in sectors
including public safety and defense. Other new technology-focused offerings include artificial
intelligence and supply chain logistics.

Cybersecurity also remains a popular option among military learners … and it’s not purely
academic. The UMGC cybersecurity team includes students, alumni, and faculty, and recently
earned first place honors in a regional competition that included hands-on coding,
cryptography, and network analysis challenges. Currently, the team ranks first in the United
States and sixth in the world among universities in the ongoing Hack the Box competition.

Where are you focused as we enter 2026?

Looking to 2026, our priorities are clear. Technology is evolving at lightning speed and shaping
our world in ever-changing ways. We believe that we must harness new and emerging
technologies to help us do more of what matters most, amplifying human connection and
learning. That means freeing faculty to mentor and inspire, empowering staff to innovate, and
ensuring every learner receives personalized support.

At UMGC, transformation isn’t a buzzword. It is a sustained commitment to reimagining what a
university can be and delivering on the promise of education for every student we serve.

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What Cengage Work Is Watching on Workforce Pell

What Cengage Work Is Watching on Workforce Pell

What Cengage Work Is Watching on Workforce Pell

We spoke with Rya Conrad-Bradshaw of Cengage Work to understand how their organization is approaching Workforce Pell as federal rulemaking begins. Her comments reflect Cengage Work’s perspective and add to the range of viewpoints emerging across the workforce and higher education ecosystem.

Why it matters

Workforce Pell will influence how institutions deliver short, job-aligned programs for working learners. Presidents Forum members operate across states, modalities, and workforce sectors, making it important to track how different organizations are interpreting the policy environment.

Key points from the conversation

  • Non-credit programs: Cengage Work highlighted the need to include non-credit workforce programs and to create clear pathways that connect non-credit learning to credit-bearing credentials.
  • Partnership models: Many institutions rely on external partners for technical or specialized workforce training. Cengage Work is focused on how these partnerships will be defined and regulated under Workforce Pell.
  • State implementation: With governors and state workforce boards involved, Cengage Work expects variation across states—a key factor for institutions serving multi-state or online student populations.
  • Outcomes: For short-term programs, Cengage Work pointed to completion, job placement, and earnings as central measures, acknowledging that shorter programs operate on different timelines than traditional degrees.

Looking ahead

Presidents Forum will continue elevating diverse perspectives to support member awareness as Workforce Pell moves through rulemaking and toward implementation.

What the RISE Committee’s Consensus Means

What the RISE Committee’s Consensus Means

What the RISE Committee’s Consensus Means

Why it matters:

The Department of Education’s RISE Committee reached full consensus on major components of the “One Big Beautiful Bill Act,” giving institutions and students early clarity on coming federal aid changes.

Loan amounts will scale with enrollment

Students attending less than full-time will receive loan disbursements prorated to the number of credits they’re enrolled in.

Clearer rules for “professional degree” loan limits

The committee adopted a four-part test to determine which programs qualify as “professional” (meaning they’re eligible for higher annual and aggregate loan caps).

Repayment gets a smoother on-ramp

Past IDR payments will count toward forgiveness under the new Repayment Assistance Plan (RAP). RAP payments will also count toward legacy IDR plans during the transition so borrowers won’t lose credit for any qualifying payments.

What’s next

The Department is expected to release the NPRM in early 2026. The AHEAD Committee begins its work soon, shaping the next wave of regulatory changes.

Bottom line:

This consensus brings to life the major provisions outlined in the One Big Beautiful Bill Act. Now institutions must prepare to update systems, advising, and communications to support students through the transition.

Opportunity in Action: The 3D Scholarship Advantage

Opportunity in Action: The 3D Scholarship Advantage

Opportunity in Action: The 3D Scholarship Advantage

A model for access and affordability.

Prince George’s County Public Schools, Prince George’s Community College, and the University of Maryland Global Campus are proving what’s possible when systems align around student success.

How it works:

  • Up to 50 students enter the 3D Scholars program each year through a lottery in ninth grade.
  • The “3D” stands for three credentials: a high school diploma, an associate degree, and a bachelor’s degree.
  • Learners complete college coursework while in high school and can finish a four-year degree within two years of graduation.

Why it matters:

The full pathway—high school through bachelor’s—costs under $10,000. That means students can launch careers debt-free and faster, building momentum for themselves and for the state’s workforce.

The impact:

3D Scholars has become one of the most sought-after programs in Prince George’s County, drawing hundreds of applicants each year. It expands access, accelerates progress, and strengthens economic mobility—without asking learners to mortgage their futures.

The takeaway:

When K–12, community colleges, and universities collaborate, students gain time, savings, and opportunity—and higher education gains a blueprint for scalable innovation.

When Compassion Drives Completion

When Compassion Drives Completion

When Compassion Drives Completion

The big picture:

Students carry life with them into learning. Family responsibilities, health crises, and loss don’t pause for coursework—and too often, these challenges derail even the most determined learners.

Why it matters:

Compassionate design in higher education isn’t a luxury. It’s the difference between students stopping out and breaking through.

What worked:

  • Instructors offered time, flexibility, and encouragement.
  • Weekly cohort meetings created structure, trust, and belonging.
  • A shared space for learning became a shared space for healing.

The result:

Education turned into community. Confidence replaced doubt. Purpose returned.

The takeaway:

When institutions lead with empathy, students don’t just persist—they thrive.