UT Arlington: AI Insights and Student Success Approach

by | Jul 17, 2025 | Innovation, Outcomes and Accountability

Why it matters:

Jennifer Cowley shares how UT Arlington is approaching artificial intelligence challenges and removing institutional barriers to support diverse student populations.

AI opportunities and challenges:

  • Views AI as both an opportunity and challenge for higher education
  • Notes that workplace changes are happening “faster than what it takes to prepare a student”
  • Students express concern about being “AI’d out of a job”
  • Different adoption rates: Business programs integrating AI consistently while writing programs still determining best approaches

Removing institutional barriers:

  • Found over 100 different registration “holds” creating unnecessary obstacles
  • Eliminated most holds by requiring departments to petition to keep them
  • Focus on making student experience “as frictionless as possible”