Delivering Lift

The big picture

UMass Global Chancellor David Andrews advises the Department of Education to focus on improving student outcomes and experiences while maintaining accountability.

Key Points

• Challenge legacy metrics like seat time and Carnegie units
• Rethink “regular and substantive interaction” for the on-demand learning era
• Develop metrics that measure student growth or “lift” rather than raw outcomes
• Implement real-time predictive analytics to support struggling students
• Increase investment in innovation pilots, especially for working adult learners

The bottom line

The Department of Education should take more risks in piloting innovative approaches and work more collaboratively with accreditors to streamline processes and foster innovation.